Outlook Organization and Productivity

This unit focuses on advanced management of email, contacts, calendar, and tasks in Microsoft 365 Outlook. Students will apply organizational techniques, configure account and application settings, and use productivity features (mail merge, add-ins, printing, search, and archiving) to streamline communication workflows. It builds on foundational Outlook skills and prepares learners for advanced automation and integration in the following unit.

Learning Objectives

• Apply advanced email management techniques to compose, send (including from multiple accounts), attach files and screenshots, save drafts, archive messages, delete and recover mail, and configure Out-of-Office autoresponders.
• Demonstrate contact and mailing-list management by adding and editing contacts, organizing contact groups, managing address books, and performing mail merges to envelopes and email.
• Manage calendar and task workflows by creating and printing appointments, adding holidays, turning messages into meetings, entering and maintaining recurring tasks, and using the To Do module.
• Configure and evaluate Outlook settings and tools by modifying mail account and printing settings (including two-sided printing), controlling add-ins, adjusting search parameters, and performing targeted search-and-replace operations (e.g., area codes).