This unit trains students to plan, respond, and recover from operational disruptions while integrating ethical, cultural, and regulatory considerations into global logistics decisions. Students will apply continuity and disaster-recovery practices, analyze real-world case studies, and evaluate technology and compensation strategies to improve supply chain resilience and stakeholder outcomes.
Learning Objectives
- Analyze multiple real-world case studies to identify cultural, ethical, regulatory, and environmental factors that led to logistics successes or failures and recommend corrective strategies
- Apply continuity-of-operations and disaster-recovery principles to create a production COOP and a logistics data recovery plan that mitigates dunnage, demurrage, and cargo damage risks
- Demonstrate the phases of operational response by developing a mobilization plan for government or humanitarian logistics support, including customer education, workforce compensation, and post-event recovery actions
- Evaluate technology, compliance, and sustainability options (e.g., RFID, cross-border regulations, eco-design) and propose improvements that balance efficiency, legal/ethical obligations, and environmental impact
Curriculum
- 1 Section
- 23 Lessons
- 30 hours
Expand all sectionsCollapse all sections
- Unit 4 — Resilient and Ethical Global Logistics23
- 1.1Working for Government Clients20 mins
- 1.2Establishing a Production Continuity of Operations Plan (Production COOP)20 mins
- 1.3Preventing and Recovering from Logistics Data Disasters20 mins
- 1.4Dealing with Dunnage, Demurrage, and Damage20 mins
- 1.5Supporting and Educating Your Customers20 mins
- 1.6Compensating Your Workforce20 mins
- 1.7Identifying the Phases of Operational Response20 mins
- 1.8Responding to the Call for Logistics Support20 mins
- 1.9International Federation of Red Cross & Red Crescent Societies: Disaster Relief20 mins
- 1.10Ford Motor Company: Operational Mismatches20 mins
- 1.11Identifying the Need for This Global Logistics Discussion20 mins
- 1.12International Flavors & Fragrances: Integrating Multiple Supply Chains20 mins
- 1.13Home Depot: Missing the Cultural Mark20 mins
- 1.14Mali: Revolutionizing the Logistics of Exporting Agricultural Products20 mins
- 1.15Korean Airlines: Older Is Not Always Wiser20 mins
- 1.16McDonald’s and Starbucks: Adapting to Local Customs, Traditions, and Tastes20 mins
- 1.17Nestlé: Failing to Understand the Actual Market20 mins
- 1.18Toyota: Streamlining the Global Management of Inventory20 mins
- 1.19SNC Lavalin: Crossing the Ethical Line20 mins
- 1.20Volvo: Designing the Environment into Product Engineering20 mins
- 1.21Target: Global Is Better Only if Your Logistics Infrastructure Can Support It20 mins
- 1.22Walmart: Pioneering the Commercial Use of RFID20 mins
- 1.23Uber: Using Technology to Circumvent Regulatory Requirements20 mins
Instructor
Free
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