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BMA: AI Strategy & Digital Transformation
Citizen Development, Governance, and Automation
Curriculum
1 Section
17 Lessons
30 hours
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Unit 2 — Citizen Development, Governance, and Automation
17
1.1
Governance
20 mins
1.2
Guidance
20 mins
1.3
Guardrails
20 mins
1.4
Why Is Citizen Development Growing?
20 mins
1.5
The Open Innovation/Crowdsourcing Movement
20 mins
1.6
It’s Not Just Citizens
20 mins
1.7
Types of Work Well-Suited to Automation
20 mins
1.8
What Makes a Tool Citizen-Ready?
20 mins
1.9
Innovation and Experimentation Benefits
20 mins
1.10
Beyond the IT Resistance Stereotype
20 mins
1.11
Cast of Characters
20 mins
1.12
Fork 2: Create or Orchestrate
20 mins
1.13
Fork 5: Bottom Up vs. Top Down
20 mins
1.14
The Front Lines of Digitalization
20 mins
1.15
Open Source in Software
20 mins
1.16
What Can an Organization Do with Low-Code/No-Code?
20 mins
1.17
The Offices Where Automation Plays
20 mins
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