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BMA: AI Strategy & Digital Transformation
Foundations of Citizen Development
Curriculum
1 Section
17 Lessons
30 hours
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Unit 1 — Foundations of Citizen Development
17
1.1
Jay Crotts: Bringing “Shadow IT” Into the Light
20 mins
1.2
Benjamin Berkowitz: A Finance Professional Turned Citizen Automator
20 mins
1.3
“Mr. Citizen”—The Citizen Development Pioneer with the Arrows to Show for It
20 mins
1.4
The Future of Work
20 mins
1.5
Notes
20 mins
1.6
What Are Citizens?
20 mins
1.7
Outsiders and Insiders in Business Improvement
20 mins
1.8
How Did We Get Here?
20 mins
1.9
Citizen Automator
20 mins
1.10
Information Technology Is Important—Duh!
20 mins
1.11
Targeting and Scaling Improvement Benefits
20 mins
1.12
The Two Stereotypical Positions
20 mins
1.13
Maturity Models
20 mins
1.14
Genesis Fork 1: Submit or Just Commit
20 mins
1.15
Fork 4: Tolerate Risk or Avoid Risk
20 mins
1.16
Preparing to Set Sail
20 mins
1.17
Genesis
20 mins
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