Outlook Mail and Calendar Fundamentals

Students will build core proficiency using Microsoft 365 Outlook to send and manage email, schedule and maintain calendar events, and customize the Outlook environment across web and mobile platforms. This unit covers message composition and handling, attachments and links, calendar scheduling and integration, interface customization, and message organization and security features to prepare learners for advanced productivity and collaboration tasks.

Learning Objectives

• Demonstrate effective email operations by composing, sending, receiving, replying, forwarding, creating messages from other items, attaching files, inserting links, and using the Reading Pane and delivery options
• Apply calendar and scheduling features to create and maintain appointments and meetings, insert contact details, view multiple calendars side-by-side, and synchronize calendars with mobile devices and iCloud
• Configure Outlook environment and accounts by setting up mail accounts, customizing the Quick Access Toolbar and Ribbon, switching views, and simplifying the interface for improved workflow
• Analyze and manage message organization and security by implementing flags and rules, adding comments to replies/forwards, filtering junk email, and applying professional forwarding and form-letter practices